Refund Policy
Our Promise
Every card and sealed product I sell is exactly as described. If something arrives significantly not as described, contact me within 7 days and I'll make it right — replacement, refund, or store credit, your choice.
Sealed Product
Unopened sealed product can be returned within 30 days for a refund. Buyer pays return shipping unless the item arrived damaged or incorrect.
Single Cards
Singles are graded and described honestly. All singles sales are final unless the card arrives in a condition significantly different from described.
Live Sales & Claim Sales
All sales from Instagram claim sales and live rip-and-ships are final. If there's an issue with your order, message me and we'll work it out.
How Refunds Work
Approved refunds go back to your original payment method within 5 business days. Shipping charges are non-refundable except when the error was mine.
Questions? Email factory913.tcg@gmail.com.
